Elly Yates-Roberts |
Software company Anywhere365 is launching its new Attendant Console for Microsoft Teams. The new service will provide telephone operators with a range of modern and intelligent reception features which Anywhere365 says will “enable spotless calls throughout the business”.
Attendant Console builds on Anywhere365’s 2020 acquisition of communications software firm PeterConnects.
“It’s a highly intuitive solution to bring the best experience to suppliers, customers and co-workers,” said Gijs Geurts, CEO of Anywhere365. “That’s why we’ve invested a lot of time in creating extremely-easy-to-use widgets, all natively attached to Microsoft Teams.
“Customers value the way our flagship product Dialogue Cloud reduces unnecessary dialogues in contact centres and internal service desks. It is our ambition to achieve these significant efficiencies in reception attendant operations as well.”