Elly Yates-Roberts |
Beabloo has launched two new solutions that use artificial intelligence (AI) to personalise customer experiences with the goal of making physical spaces ‘more intelligent’.
Active Customer Intelligence Suite (ACIS) a set of integrated solutions that combines digital signage, analytics and AI to modernise communications inside physical spaces, analysing people’s behaviour and offering them personalised experiences.
Also new is Minerva, an AI system that manages the different solutions in ACIS and learns to personalise the customer’s experience, while providing daily forecasts of customer visits and sales as well as other indicators to business managers.
“The stepping up of digital transformation has resulted in the implementation of new technologies in all sectors,” said Jaume Portell, CEO and co-founder of Beabloo. “In retail, banking, public spaces, education, hospitality, healthcare and more, organisations have been forced to take a step forward and face new challenges in their business models to evaluate the impact of the pandemic on their businesses. In this context, Beabloo is working to develop technology aimed at making physical spaces more intelligent and improve customer experience.”
With these new solutions, Beabloo was named Best ISV Partner by Microsoft Spain in 2021.