Richard Humphreys |
International law firm Osborne Clarke has chosen Skype for Business Enterprise Voice. Microsoft partner GCI will implement the solution, which will be used by 1600 employees spread across multiple sites.
Skype for Business Enterprise Voice will help enable Osborne Clarke’s staff to work remotely from any location, whilst adhering to the particularly stringent security requirements of all legal firms.
To bring the benefits of Skype for Business Enterprise Voice to Osborne Clarke, GCI has implemented a complex hybrid environment, housing the existing on-premise Avaya and hosted Skype for Business platforms, as well as the new GCI Skype for Business solution. The net result will see Osborne Clarke realise full benefits from the investment it has already made with Avaya, but add new features and ways of working via Skype for Business that, in time, will fully replace the Avaya platform.
“Like all law firms, we have to operate in a highly-secure environment, and enabling staff to work remotely is not as simple as in some other industries,” explains Nathan Hayes, IT director at Osborne Clarke. “Therefore we needed a partner that understood our environment and could customise Skype for Business in a way that would work with our existing technology and satisfy our strict professional compliance needs. Thanks to GCI, we already have 300 users live across the UK, Germany and the Netherlands. Over the next six-to-nine months the vast majority of our remaining offices will go live, providing our people with the very best communications platform available to support them in providing the very best service to our clients.”
Mike Ayres, chief commercial officer at GCI, adds: “Very few customers we work for have green field sites and most require elements of working with existing technology and hybrid environments. This adds to the complexity, which is where GCI’s expertise comes in. We’re pleased to be working with Osborne Clarke, enabling them to use the benefits of their existing investment but adding new features – and agility to their staff – via the cloud.”