Alice Chambers |
“Generative AI is helping to enhance productivity, giving people the superpower to achieve so much more,” says Satish Thomas, corporate vice president of Microsoft Industry Clouds, in the new issue of Technology Record.
Thomas goes on to explains how artificial intelligence is delivering benefits in four primary ways: enhancing productivity, improving decision-making, accelerating innovation and driving better customer experiences. You can read more about that in our cover story on how AI is powering business growth.
The London Stock Exchange Group is one of many organisations using Microsoft AI to improve decision-making
Also in our Autumn 2024 issue, Nicole Dezen, Microsoft’s chief partner officer, explains what delegates can expect from Microsoft Ignite 2024. “It will be terrific to be in person with partners and customers to share Microsoft’s future vision, key news and announcements, and compelling stories addressing the breadth of themes and issues that are most pressing for our customers and the world in which we live,” she says.
“We invite all our 500,000 partners to join us at Microsoft Ignite, in person in Chicago or digitally,” says Dezen
We look closer at Microsoft Dynamics 365, ahead of Community Summit North America in October. Customer satisfaction plays a large role in easing the workload for employees and streamlining operations, and a range of new applications, such as Dynamics 365 Contact Center, are designed to make these communications easier. We also hear how solutions from seven technology partners are enhancing the Dynamics 365 experience.
Technology Record has five industry sections that focus on the specific challenges faced in those sectors. In our Financial Services section, for example, Peter Hazou, director of business development for financial services at Microsoft, highlights the importance of upgrading banking systems in preparation for Sibos and Money20/20 USA, which are also taking place in October.
Financial services firms must have systems that facilitate a quick response to supply chain disruptions, like the Baltimore bridge collapse of March 2024
Elsewhere, Parag Ladha explains how Microsoft is leveraging new tools and technologies to secure, optimise and enhance manufacturing sustainably. Jessica Hawk discusses how Microsoft is helping media companies adapt and grow with new AI-enabled services, while Didier Ongena explains how generative AI, digital twins and the cloud are helping governments and city leaders to deliver better services to citizens. Plus, Felice Miller shares how retailers and consumer goods companies can optimise their supply chains through AI, automation and strong partnerships.
New York City Department of Environmental Protection has two self-service Azure OpenAI-based chatbots to quickly resolve common IT and human resources-related issues
There is loads more in the Autumn 2024 issue of Technology Record, including a selection of news, interviews, case studies, and viewpoints from industry experts. We hope you enjoy the read.