Artificial intelligence

Frank Fawzi shares how organisations can automate customer service

Frank Fawzi shares how organisations can automate customer service

Recruitment software provider Mercury to improve its services with Microsoft cloud and AI technology

Recruitment software provider Mercury to improve its services with Microsoft cloud and AI technology

Improving work and profits with AI

Improving work and profits with AI

Capita to leverage Microsoft Copilot to improve employee experience

Capita to leverage Microsoft Copilot to improve employee experience

How to prepare the cloud for AI

How to prepare the cloud for AI

Opal Wagnac reveals the truth behind employee expectations

Opal Wagnac reveals the truth behind employee expectations

SAP and Microsoft: a new phase of AI

SAP and Microsoft: a new phase of AI

China leads generative AI adoption while USA tops implementation

China leads generative AI adoption while USA tops implementation

Microsoft highlights AI transformation and partner opportunities at MCAPS Start For Partners

Event news | AI

Microsoft highlights AI transformation and partner opportunities at MCAPS Start For Partners

Generative AI is helping 89 per cent of project leaders to be more efficient at work, says PMI

Generative AI is helping 89 per cent of project leaders to be more efficient at work, says PMI

Stuart Hubbard on facilitating frontline success

Stuart Hubbard on facilitating frontline success

Driving exceptional customer experiences with AI assistants

Driving exceptional customer experiences with AI assistants

Looking at the big picture with Kathleen Mitford

Looking at the big picture with Kathleen Mitford

Mastering the magic of AI

Mastering the magic of AI

The Summer 2024 issue of Technology Record is out now!

The Summer 2024 issue of Technology Record is out now!

IT decision makers need to prioritise technology investments, says Microsoft

IT decision makers need to prioritise technology investments, says Microsoft

Microsoft opens first ‘cloud region’ in Spain

Microsoft opens first ‘cloud region’ in Spain

Softchoice reduces time spent summarising meetings by 75 per cent following adoption of Copilot for Microsoft 365

Softchoice reduces time spent summarising meetings by 75 per cent following adoption of Copilot for Microsoft 365

New Dynamics 365 Contact Center to transform the customer service experience, says Microsoft

New Dynamics 365 Contact Center to transform the customer service experience, says Microsoft

Larry O’Brien discusses industrial interests

Larry O’Brien discusses industrial interests

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