The Record - Issue 18: Autumn 2020

11 1 5 2 Creating more sustainable transport systems Microsoft and its partners are working to adapt public transport to Covid-19 and ensure passenger safety 1 5 6 The benefits of smart parking Isabel Lang from Bosch tells us how cloud and IoT can reduce inner-city traffic and increase citizen satisfaction 1 5 7 How data becomes reality Jan NickLisch shares how DILAX Citisense helps transport companies become agile businesses 1 5 8 Implementing IoT in health and life sciences Microsoft’s Sally Frank discusses how organisations can successfully use IoT to improve patient outcomes and keep workers safe 1 6 6 Empowering the retail workforce Microsoft’s Abid Chaudhry explains how Azure, Teams and Dynamics 365 are enabling retailers to safely serve customers 1 7 0 Going frictionless Axis Communications’ Louise Hobroh shares why retailers must adapt to consumer behaviours as lockdowns ease F E ATUR ED PAR TNE R S 1 7 1 A selection of Microsoft partners operating across all business sectors R E TA I L & HOS P I TA L I T Y PUB L I C S E C TOR 1 8 0 THE L A S T WORD Bill Thorne from NRF outlines the challenges and opportunities for retailers in the wake of Covid-19 106 162 114 166 134 1 6 0 Powerful development Sören Feyens explains how energy and utility companies can use MECOMS 365 to build apps tailored to their needs 1 6 1 Virtualising emergency operations Nintex helped the City and County of Denver enable remote work during Covid-19 1 6 2 Create your single view of truth for resilient city infrastructure Organisations are stimulating economic growth with digital advancement, says Teresa Elliot from Bentley Systems 1 6 4 Smart ticketing in a time of crisis Smart ticketing is key to providing safe public transport in uncertain times, says PayiQ’s Shyam Sunder 1 6 5 Moving on from mass passenger transit A focus on passenger comfort will bring people back to public transportation, says DILAX’s Thorsten Kies 1 5 1 Escape from pilot purgatory To achieve success, firms must address strategic and execution-related barriers, says PTC’s JP Provencher