The Record - Issue 18: Autumn 2020

9 48 5 WE LCOME 1 4 MAR K E TWATCH The latest news from Microsoft and its partners, including new features in Edge 3 4 Designed for transformation Microsoft’s new MTC Brussels facility mirrors its commitment to help customers’ digitally transform 3 6 Accelerating the pace of change Microsoft’s Muhammad Alam discusses Dynamics 365 and its role in today’s technological evolution 4 7 When to migrate ERP to the cloud Ann D’Emilio from Vertex explains how the cloud can help firms access the benefits of modern IT 4 8 Manufacturing a more sustainable future The opportunities for accelerated innovation are more important than ever. Çağlayan Arkan of Microsoft tells us why 5 6 Combatting Covid-19 Andrea Ruosi explains how AX for Pharma 365 will help biotech and pharmaceutical companies to expedite a vaccine 5 8 The power of digital events AVEVA’s Felicity Carson shares the success of the firm’s first virtual event and the benefits of webinars 5 9 Five tests for your CVI solution Paul Scholey from BlueJeans discusses how to choose the right cloud video interop solution for your Teams environment 6 0 COV E R S TOR Y Reimagining a culture of innovation Microsoft and its partners are helping customers to improve efficiencies, empower workforces and increase profitability 7 2 Are you ready for the digital future? Synergy Technical’s Rohana Meade tells us how the Covid-19 pandemic has proven technology’s vital role in supporting people and organisations 7 3 What is the price of security? Digitally transforming physical systems can improve security and reduce costs, says Martin Renkis from Johnson Controls 7 4 Driving user adoption ClickLearn has enabled Ascensus to effectively produce training material that saves time and hiring costs 7 6 Democratising data analytics education Microsoft and Springboard discuss their new online programme which teaches data analytics skills 7 9 Cloud-based accounting Njevity helped Virginia Realtors move their Dynamics GP processes to the cloud 8 0 Transforming the remote working experience Paul Clark explains how CloudCall can help companies integrate their CRM into Microsoft Teams 8 2 Collaboration for customer satisfaction Bobby Jaffari shares how Freshworks’ partner network is helping clients improve solutions and reach new markets 8 4 Enhancing innovation with a process platform An online process management platform can be a central source of truth, says Nintex’s Thomas Kohlenbach 8 6 Removing security barriers Barracuda’s Mike Goldgof shares why moving to the cloud can allow businesses to become faster and more agile 8 8 Are our meeting rooms ready? Ian Barnard from Sharp Europe believes that companies must meet new standards to support safety and productivity as workers return to the office 8 9 The value of AP automation Metafile’s Alyssa Putzer shares how automation software will help companies succeed post-Covid-19 9 0 Delivering empathetic digital experiences To offer relevant services, firms must prioritise data, speed and scale, says Kirsten Allegri Williams from Episerver 9 1 The value of omnichannel solutions Laura Lockley fromUpland Software shares why organisations must meet customers in their preferred channels CONT ENT S