The Record - Issue 19: Winter 2020

112 www. t e c h n o l o g y r e c o r d . c om F E ATUR E WilliamWappler President and CEO of Surgere “Surgere uses Microsoft Azure to provide cloud-based inventory and asset visibility for manufacturers. Our goal? To make more efficient processes for our clients. Azure connects with our internet of things devices, scanners, portals and Surgere Software Suite to do so. The data collected from our hardware is poured and stored in Azure. This IT/ OT integration creates endless value because the Azure platform is speedy, scalable and secure. We need a secure cloud environment to host information: Surgere supports over 2,000 locations and reads 360 million radio-frequency identification tags a year. We need a scalable option due to our rapid growth: the number of tag reads will double very quickly. And we need the speed of the Azure environment. Surgere provides data for our clients in real time and Azure manages the data for us in the cloud, so we can focus on our business – the same benefit we provide for our customers.” “Travel and face-to-face restrictions brought on by the Covid-19 pandemic have accelerated the adoption of mixed reality. Remote training and collaboration tools are a necessity to streamline processes, reduce errors and increase productivity on the line. Effective mixed reality requires a customised approach in order to meet the specific training and performance requirements in a manufacturing setting. Since these tools are so new, there can be a learning curve to get up to speed with creating solutions that focus on driving performance. Driven by this challenge, CraneMorley is helping our clients see value with their mixed reality solutions through development, training and deployment support. With a focus on Dynamics 365 Guides and Remote Assist our team of experts will work to analyse and understand what problems your organisation is trying to solve and develop a custom solution that is ready to be deployed and start impacting performance.” Nicholas Berger Mixed reality lead at CraneMorley