The Record - Issue 19: Winter 2020

124 www. t e c h n o l o g y r e c o r d . c om F E ATUR E “Every solution that Avtex brings to market needs to fuel exceptional experiences – whether for customers, employees or patients. During the Covid-19 pandemic, many patients have stayed away from healthcare providers, exacerbating health issues and creating financial struggles for health systems. At Avtex, we have been deploying and customising the Microsoft stack for years to solve gaps in care by leveraging components of Customer Insights, customer relationship management, Power BI and Azure. For example, to address the issues around Covid-19, Avtex built our Patient Reactivation Program to help providers engage patients and get them back into the health system. With the release of the Microsoft Cloud for Healthcare, Avtex has now expanded our focus from simply improving health outcomes to also improving financial outcomes. Ultimately this will lead to improved retention and acquisition of all patients, and in turn, their improved health.” “Within the health sector, text analysis solutions leverage new technology to deliver the capability to read free-form text in health records to discover both content and context. The technology can help unlock vital information buried in unstructured data and potentially transform it into actionable information, which can then be used for more efficient patient treatments and to support researchers. Using technology in this way is helping to realise tangible benefits for healthcare providers. The benefits are beyond question; potential life-saving opportunities are a real blessing!” “ KenSci’s artificial intelligence platform is built on an array of Microsoft technologies that include Azure Machine Learning (ML), Azure Databricks, SQL, Power BI and Synapse. Bringing these together, KenSci is able to parse millions of rows of data to help healthcare professionals identify patient risk, veracity of operations and improve the way they deliver better outcomes. Together, KenSci and Microsoft are helping health organisations deliver better quality care at lower costs. Healthcare organisations use KenSci’s predictive and prescriptive analytics which are delivered to the end user, by integrating to their existing electronic medical record workflows. Healthcare IT teams with advanced ML capabilities leverage the pre-built models within the platform to build their own solutions and applications, and improve their clinical and operational efficiency.” Mike Pietig Vice president of healthcare experience at Avtex Sunny Neogi Chief growth officer at KenSci Vijay Magon Managing director at CCube Solutions