The Record - Issue 19: Winter 2020

19 New retailers have joined customers such as Kroger and Australia Post in deploying OneView’s retail-as- a-service platform. OneView says the store and digital commerce stack “enables retailers to build meaningful customer experiences for the business without disrupting their legacy footprint until they are ready”. Customers can now further de-risk these critical investments with a Proof of Concept that proves OneView’s platform value aligned to their unique strategies. “Our headless framework brings iteration and agility to mainstream retail, giving retailers the control and tools to be digitally competitive and to protect valuable market share,” said Linda Palanza, CEO at OneView Commerce. Nuance Communications and US healthcare provider Providence have entered a strategic collaboration to improve both the patient and caregiver experience. As part of this collaboration, Providence will expand its use of Nuance’s cloud solutions including Nuance Dragon Medical One and the Nuance Dragon Ambient eXperience, developed in collaboration with Microsoft, across its 51-hospital, seven-state system. “ Our partnership with Nuance is helping Providence make it easier for our doctors and nurses to do the hard work of documenting the cutting- edge care they provide day in and day out,” said Amy Compton-Phillips, chief clinical officer at Providence. Nuance and Providence partner for better healthcare Bosch and Cartesiam accelerate AI at the edge Bosch Connected Devices and Solutions has integrated its Cross Domain Development Kit (XDK) with software company Cartesiam’s NanoEdge AI to accelerate the use of artificial intelligence at the edge. The NanoEdge AI Studio uses machine learning algorithms to detect anomalies and classify errors in data. It extends the scope of the XDK – which collects data from seven sensors to enable machinery condition monitoring and predictive maintenance – by allowing users to better understand their output data and react accordingly. Global Leaders deploy OneView’s retail-as-a-service platform NICE Trading Recording (NTR), the compliance capture platform from NICE, has been certified by Microsoft for its Teams integration, providing users with quality, compatibility and reliability assurance. NTR provides recording coverage for all Teams communications, including voice, video, chat and screen sharing. “We’re thrilled to be one of the first to-market with a certified recording solution for Microsoft Teams,” said Chris Wooten, executive vice president at NICE. “The adoption of unified communications is growing fast, even in heavily regulated environments like financial services. This certification means firms can put their trust in NICE and NTR for complete compliance recording coverage for all types of Teams communications. NICE recording solution receives Teams certification MAR K E TWATCH