The Record - Issue 20: Spring 2021

63 V I EWPO I NT Successful performance testing for IT skills COR E Y HYNE S : L E ARN ON DEMAND S Y S T EMS By implementing performance-based testing, organisations can ensure that their programmes produce better results and higher standards P erformance-based testing (PBT) is a game changer for skills validation programmes. Moving from traditional multiple-choice questions to performing tasks in real environ- ments will not only increase the value and effec- tiveness of your programme but produce better overall results with a higher standard for success. These five concepts drive success for PBT. 1. Incorporate it into your training programme PBT is a challenge-centric, scored lab that should be used throughout the training arc, from skills acquisition to validation, to ensure that all phases of learning are consistent and incorporate the same methods of skills validation. Before training, consider assessing your learn- ers’ for a baseline by letting them try new skills to determine the training they need. Then, during training, implement, hands-on exercises that are goal-oriented to measure skills developed. After the training, capstone with scored labs, which test your learners’ skills through experiential learning. Exam preparation should include scored labs in practice tests so learners gain familiarity with the testing environment. For the exam itself, use industry-leading exam providers to certify the skills your learners have acquired and validated. 2. Prepare your test takers Provide samples, videos and instructions to help learners understand the test will now be using a real environment. Incorporating scored labs as part of your training and practice tests will go a long way in this preparation. 3. Limit your delivery scope in early phases There are several physical and topical consider- ations for your delivery. PBT requires reliable internet connections for test takers, and you should vet testing systems prior to delivering an exam. Working with an experienced exam deliv- ery partner can help mitigate this risk. Avoid topics that are experiencing rapid change or are not mature. Scoring scripts, code and logic must be reliable and predictable, and must eval- uate as a true or false statement. 4. Have a backup PBT relies on factors outside the test taker’s sys- tem. As much as you don’t want to think about it, these dependencies will cause individual exams to not function from time to time. Treat PBT as the preferred but not the sole testing solution and have a Plan B ready to deploy. 5. Take time to build reusable environments If PBT is pervasive within your training, you can reuse your work, with the same environment used for training, assessments, validation and exams. Investing time and resources in their creation will result in high-performing environ- ments that are reliable and easy to customise. On top of that, creating similarities in environments can help ease learners’ stress. Corey Hynes is CEO of Learn on Demand Systems Find out more about performance-based testing at: http://lods.one/five-pbt-concepts