The Record - Issue 21: Summer 2021

121 MANU FAC TUR I NG & R E SOUR C E S Digital transformation is driving rapid innovation across the manufacturing industry. We asked selected Microsoft partners how they are helping manufacturers to create new value-added services, improve the customer experience and introduce fresh revenue streams Partner perspectives “We’re seeing manufacturing organisations that have historically been cloud-averse implementing cloud-first strategies. The Covid-19 pandemic and the rise of hybrid work models have led these organisations to rethink their business processes and to embrace a new way of working. Manufacturing companies are now implementing Microsoft Teams room solutions, investigating mixed reality technologies, and automating their processes with Power Automate. All of these changes are bringing new levels of efficiency and collaboration in the new world of work. We’re excited to see the innovations our customers will implement over the next 18 months.” Dan Finn Director of Strategic Accounts at Synergy Technical “MetaViewer Paperless Automation, integrated into Leeco Steel’s Microsoft Dynamics GP solution, allowed the company’s Accounts Payable and Accounts Receivable departments to automate their workflow, scan paper invoices, directly import electronic invoices, index them, route them for approval and archive them. This eliminated stacks of paper invoices that previously had to be manually entered. This has enabled the manufacturing company to create innovative, value-added business models for how it manages financial information. It has also allowed the firm to reduce its received- not-invoiced report and eliminate unnecessary and cumbersome software solutions, replacing them with one that works across its entire Microsoft Dynamics platform.” Alyssa Putzer Marketing Communications Specialist at Metafile Information Systems