The Record - Issue 21: Summer 2021

123 MANU FAC TUR I NG & R E SOUR C E S Chris Dobbrow Vice President of Strategic Partnerships at Augury “Traditionally, manufacturing focused on maximising output and minimising cost. However, rapid shifts in consumer demand, direct-to-consumer models and a trend towards mass customisation mean that building agile manufacturing operations and supply chains has become a priority. Unlike other industries undergoing digital transformation, manufacturers use large, expensive machines, often with lifetimes of decades, to make their products. Companies can use technology to make their machines more reliable and productive, laying the foundation for a truly agile manufacturing operation. Augury’s Machine Health solution, supported by Azure IoT services and integrated with Microsoft solutions such as Power BI for visualisation, uses the internet of things and artificial intelligence to predict and prevent machine failures and improve machine performance. Machine Health quickly delivers value by reducing unplanned downtime and maintenance costs. And by taking a data-fuelled, insight-driven approach to production, it also helps manufacturers to transform the entire production process with insight-driven manufacturing.” “Using the power of Microsoft’s IoT, Azure and HoloLens technologies, PTC offers solutions that deliver fast time-to- value for original equipment manufacturers (OEMs) and their customers. Service optimisation : IoT and augmented reality improve uptime and first-time-fix rates with condition-based monitoring and service. This enables new service tiers and innovative warranties tied to end-customer use – all growing revenue and profits. Manufacturing efficiency : Microsoft Azure applications (Real- Time Production Performance Monitoring, Asset Monitoring and Utilization, Digital Work Instructions and Connected Work Cell) are used to deliver value in 30 days and scale across sites 66 per cent faster than a DIY approach. Connected business models : IoT-based usage visibility enables: • Product-as-a-service. Usage-based billing creates a predictable, recurring revenue stream while shifting customer capital expenditure to operating expenditure. The OEM may keep responsibility for system retirement, progressing the circular economy. • Remote process optimisation. OEMs monitor deployed (as well as upstream and downstream) equipment, building new businesses and uncovering significant productivity improvements for their customers.” Nick Leeder Vice President, Digital Transformation Solutions Field at PTC