The Record - Issue 21: Summer 2021

135 PUB L I C S E C TOR “Those working in the public sector must be able to effectively communicate, especially when it comes to efforts around community safety, support and education. Due to the pandemic, many public sector frontline and essential workers found themselves working remotely for the first time. Besides establishing a governance policy that ensures employees have secure workspaces to use while at home, IT managers need to make sure those collaborating with remote employees from the office are also set up for success. Investing in new technologies for the public sector can be a long and laborious process. To reduce costs while maintaining safety and operations, tools like the BlueJeans Gateway, our software-as-a-service cloud video interop (CVI) solution certified for Microsoft Teams, can get conference rooms up and running into Teams meetings within a matter of minutes, keeping the lines of communication open for those in the office and on the go.” “Physicians, administrators and their organisations face significant challenges that multiply and intensify every year, making it increasingly difficult for providers to deliver the consistently high-quality care for which they strive, and patients deserve. Clinician burnout, hindered care team communication, declining patient satisfaction and increased financial pressures, growing administrative demands, and obstacles to effective care delivery – each of these challenges has profound repercussions and requires advanced leadership, solutions and innovative foresight to address. The Nuance Dragon Ambient eXperience (DAX), powered by Microsoft Azure, is a transformative answer to many of healthcare’s biggest challenges. With Nuance DAX, providers are embarking on a new strategy for clinical documentation grounded in intuitive technology and operational efficiency, leading to time savings that facilitate greater patient satisfaction. Nuance DAX is primed to lead healthcare’s return to the ideal model of the physician-patient relationship, practicing medicine the way it used to be, with human conversation once again at its core.” “Since Sagitec’s inception in 2004, our solutions, powered by our low-code/no-code platform, Xelence, have helped our clients build complex enterprise systems in the pension, labour and employment, and healthcare industries. Xelence is a visual software development environment that allows citizen developers and IT professionals to quickly design, test and deploy powerful software and native mobile applications. The Sagitec team built Xelence and its multi- layer architecture on top of Microsoft .NET. With each new release of .NET, Xelence seamlessly upgrades without adversely impacting the business functionality that rests on top of it. As Xelence evolves, so do individual customer systems – regardless of when they were implemented. As a case in point, some State Workforce Agencies (SWAs) in the US overcame “rapid-fire change” of the Coronavirus Aid, Relief, and Economic Security Act with Xelence. The platform empowered application developers to quickly update and build unemployment insurance systems, ensuring SWAs could pay unemployment insurance claims to citizens in time.” Venkata Koppada Executive Director at Sagitec Paul Scholey Senior Vice President, International, BlueJeans by Verizon Jared Pelo Chief Medical Information Officer of Dragon Ambient eXperience at Nuance Communications