The Record - Issue 21: Summer 2021

26 www. t e c h n o l o g y r e c o r d . c om MAR K E TWATCH 100+ CLIENTS • 30+ DYNAMICS AND CLOUD EXPERTS 20+ YEARS IN THE CARIBBEAN 10 MICROSOFT COMPETENCIES 2 MICROSOFT PARTNER OF THE YEAR AWARDS 1 GOAL: TO MAKE YOUR BUSINESS BETTER THE FUTURE OF CARIBBEAN... ...SOCIAL SECURITY • MANUFACTURING • RETAIL • INSURANCE • HOSPITALITY • AUTOMOTIVE EDUCATION • BANKING • MEDIA • PUBLIC SECTOR • OIL AND GAS • TELECOM... davyntt.com/who-we-are font: eurostile regular PANTONE ® 512 PANTONE ® 301 Celli Group improves customer satisfaction with PTC A leader in beverage dispensing, Celli Group is using the PTC Azure Cloud to improve customer satisfaction by preventing equipment failures, reducing service costs and delivering better product quality. With Accenture’s assistance, Celli integrated its ThingWorx IoT and Windchill PLM systems, using the PTC Azure Cloud. This has enabled Celli to reduce equipment failure by 13 per cent; to improve product quality by 27 per cent by monitoring temperature, shelf-life and sanitation cycles; and to optimise profitability by differentiating its tap and brewery offerings, helping customers to achieve 14 per cent greater sell- through via enhanced sales and inventory management. IoT-enabled predictive maintenance has also reduced service costs by 10 per cent.