The Record - Issue 21: Summer 2021

46 www. t e c h n o l o g y r e c o r d . c om “As we all might agree, microcontrollers and sensors existed prior to the term IoT, which was introduced by Kevin Ashton in 1999, connecting the world of signalling with the global networks and internet approach. Connectivity gave a major advantage in collecting all the signals from microcontrollers – which are emitted locally as a physical signal – and transferring them into the physio-digital world. This allows you to receive a notification on your mobile when your front door sensor detects movement, for example. The real value is the combination of data from different sources at a business analysis level that will lead to predictive analysis, giving business executives the information needed to make better decisions. The aspiration for our platform at interworks.cloud is to combine independent software vendor solutions and provide the opportunity to incorporate different data sources through cloud technologies. Ultimately, this will enable our IT sellers to convert ‘the internet of things’ into ‘the internet of thinks’, which will then evolve into ‘the internet of abilities’.” “Our Spyglass Visual Inspection (SVI) solution uses deep learning and a hybrid edge/cloud architecture to dramatically improve manufacturers’ defect detection and elimination. Factory-side, lines can run faster and with more accurate defect detection, which provides agility in allowing experienced quality assurance personnel to be deployed elsewhere, and scalability through increased output at increased quality. This is particularly important as manufacturers struggle to catch up with Covid-19-driven shortages. Coupled with the enhanced defect elimination capabilities of SVI, fewer escaped defects are making it to the customer, freeing up even more time and money for manufacturers to focus their efforts elsewhere, which again goes to the heart of resiliency and agility. In short, SVI is a solution that decreases the cost of total quality, and which, in turn, provides a host of agility, resilience and scalability benefits to manufacturers.” “Anywhere365 makes IoT an integral part of any enterprise dialogue, for example, the contact centre or internal service desks. In the past 10 years, there has been a lot of rumour around this topic, but it has become silent now. Why? Not because IoT is insufficient for building dialogues, but because companies have used it at the wrong level of communication. The real value of IoT in business communications lies in enhancing each and every dialogue experience in the enterprise, whether run by contact centre agents, subject matter experts, conversational artificial intelligence or sensors. These are all just endpoints. At Anywhere365, we believe it’s time to rethink your endless ocean of point solutions and ride this new wave. So, how do we deliver agility, resilience and scalability with IoT? By managing all your sensors, agents and bots in one unified communications platform.” Gijs Geurts CEO of Anywhere365 Ioannis Vriniotis Senior Product Manager of Platform and Vendor Alliances at interworks.cloud David Dewhirst Vice President of Marketing at Mariner COV E R S TOR Y