Technology Record - Issue 22: Autumn 2021

13 1 8 4 Breaking new frontiers for frontline workers Microsoft’s Anya Minbiole outlines how empowering employees can help retailers boost productivity 1 9 2 The low-down on low code Organisations can achieve better outcomes by building solutions with limited custom code, says Derrick Villeneuve of Davyn 1 6 6 Securing the future of smart cities Microsoft’s Jeremy Goldberg believes governments need to prioritise accessibility and effective data use 1 7 0 Smart cities include smart healthcare Healthcare could be key in delivering the services that citizens want and need, says Microsoft’s Sally Frank 1 7 3 For the city, by the city A unified ticketing and payments platform should help urban leaders address future challenges, says PayiQ’s Shyam Sunder 1 7 4 HoloLens in healthcare Microsoft’s David Rhew and Rody Senner explain how mixed reality is driving transformation in healthcare 1 7 8 Better patient engagement Peter Durlach discusses the launch of Nuance Communicatuions’ Patient Engagement Virtual Assistant platform F E ATUR ED PAR TNE R S 1 9 5 A selection of Microsoft partners operating across all business sectors R E TA I L & HOS P I TA L I T Y AND C G PUB L I C S E C TOR 2 0 4 THE L A S T WORD Julian Hill-Landolt explains how businesses can implement transformational sustainability strategies MED I A AND COMMUN I CAT I ONS 1 6 2 The evolution of entertainment Microsoft’s Simon Crownshaw discusses how technology is powering new media workflows 1 3 8 Objective: Sustainability Microsoft’s Colin Masson explains how manufacturers are using cloud-enabled tools to prioritise sustainability 1 4 4 Shaping a sustainable future AVEVA’s Kerry Grimes discusses how digital technologies are transforming the energy sector 1 4 6 A unified approach Iain Michel explains how PTC and Microsoft are working together to address the problems caused by data silos 1 4 8 Platform thinking An established platform can streamline energy and utility providers’ operations, says MECOMS’ Michel Delvaux 1 5 0 The power of predictive analytics PETRONAS saved $17.4 million in just 12 months after deploying AVEVA Predictive Analytics 1 5 5 Unlocking true transformation PTC, Rockwell Automation and Microsoft are changing the game for manufacturers, says Howard Heppelmann 1 5 6 Expediting IoT projects ICONICS’ IoTWorX solution helps organisations implement internet of things applications, says Melissa Topp 1 5 7 AI and supply chain planning Self-improving supply chain planning systems enable organisations to do business faster, explains Adexa’s Cyrus Hadavi 1 5 8 Autonomous planning Seagate Technology used Adexa’s S&OP and S&OE solution to autonomously produce more accurate plans 1 5 9 Producing change Leading indicators can help to change how the modern factory works, says Saar Yokovitz of Augury 1 6 0 Redefining success using industrial IoT PTC’s Joe Biron shares how the industrial IoT can be used alongside the latest techniques in edge computing MANU FAC TUR I NG & R E SOUR C E S 1 8 0 Healthcare innovation, powered by Azure Paul Keely describes how Open Systems is working with Microsoft to help businesses leveraging the cloud 1 8 2 Embracing the cloud The time has come for the public sector to adopt the cloud in earnest, says Mick McNeil of Logicalis