Technology Record - Issue 22: Autumn 2021

171 PUB L I C S E C TOR insights, Well-Beat increases healthcare com- munication accuracy and responsiveness at every touch point throughout the treatment cycle, using all available channels including voice, text, and chat. Effective communication often depends on understanding the unique experiences of groups of people and individuals within those groups. Warrior Centric Health (WCH) pro- vides commercial healthcare institutions with the tools to provide US veterans with better and more equitable care. The start-up ensures that providers understand the unique experiences and health histories of military veterans and can more effectively deliver care to former and current service members and their families. While many seek care through the established US Veteran’s Administration and Department of Defense healthcare systems, a vast majority of the Warrior Community use traditional, commercial providers. This is where WCH comes in. Through learning management sys- tems, analytics and other technologies, WCH improves the responsiveness of health systems to those that have served the US. With the rise of innovative technology and governments increasingly looking to ensure the success of their smart city projects, health- care is increasingly extending beyond the tra- ditional care locations to the home. InteliCare aims to solve the personal, social, economic and geographic challenges faced by the elderly and people with disabilities. The organisation’s goal is to provide a technology solution that supports