Technology Record - Issue 22: Autumn 2021

191 R E TA I L & C PG “Both offline and online stores have had to accelerate how they operate at all levels of the organisation to serve their customers’ needs during the pandemic. Not only have traditional stores had to adapt and go fully digital, but all the layers of the business have also had to change to keep up with the wider competition. Where do retailers plan and make all these vital decisions? In their meetings. The most successful companies are using Microsoft Teams and Decisions to make their meetings more productive, more engaging and to keep their business moving forward and better serve their customers’ needs. How? By giving their meetings more value. Decisions extends Microsoft Teams with a meeting management solution that integrates into the existing collaborative Teams experience. With Decisions, users can easily access lists of upcoming meetings, recent meeting notes and past meeting outcomes.” Magnus Mjøsund Vice President of Product at Decisions “Serving over 300 large retailers around the world in Europe, Asia, and America, SES- imagotag provides the VUSION Retail IoT platform, which runs on the Microsoft Azure cloud. It is now the world’s largest retail internet of things deployment with over 25 million cloud- connected smart digital labels. VUSION helps retailers to improve pricing agility, accuracy and integrity, and also enables them to synchronise prices, product information and marketing content across multiple channels. In addition, the solution provides accurate real-time updates on product availability and location, allowing retailers to better plan inventory according to customer demand. This improves product availability, shelf replenishment processes and merchandising compliance, while reducing waste and out-of-stock situations. Not only does VUSION improve employee satisfaction by automating low value-added tasks and allowing them to focus on customer service and merchandising, but it also ensures customers enjoy a frictionless shopping experience. Guillaume Portier Executive Vice President of Global Partner Management at SES-Imagotag