Technology Record - Issue 22: Autumn 2021

99 Despite its convenience, video call fatigue is a real problem that affects employee produc- tivity and well-being. How does PanaCast pre- vent or reduce this for its users? Having reliable technology that delivers an exceptional user experience is essential in help- ing to reduce fatigue and stress levels, while boosting productivity. The challenge is how to have the best user experience in changing, and potentially noisy, environments. PanaCast 20 provides 4K Ultra HD picture quality that is crystal clear. Artificial intelligence -based Intelligent Lighting Optimisation analyses your environment and automatically adjusts your image in real time to enhance the video quality. Users can also benefit from secure video col- laboration combined with outstanding audio. PanaCast 20 is the professional’s choice for a personal video solution for the home office. Many businesses deploy technologies without giving staff any formal training or instruction. How can employers ensure their staff get the most of new investments like PanaCast 20? We should look beyond the adoption of technol- ogy and take a long-term view of education and providing guidance for staff. At Jabra we have a dedicated customer success manager to help organisations get the best out of their technology and investments. We provide tailored support, from personalised activities and training to bespoke user manuals, and work with partners to deliver in-person and virtual training, where staff can ask questions and get advice. Despite many people choosing to work entirely remotely, others may struggle with the new culture that is partially replacing in-person interactions. Do you have any ideas for how businesses can help staff embrace hybrid working and the technology that enables it? The goal should be to find the optimal approach for your organisation and to be flexible in understanding individual needs. While many staff have embraced remote working, the office should still be seen as an essential hub that brings teams together in person, and where peo- ple feel inspired and motivated. Businesses should assess the functionality of their office and facilities to determine if changes will deliver real benefits and value. This could mean reconfiguring meeting rooms to create more open zones, adopting new technology or optimising space for both virtual and face-to- face meetings. As we all adapt to new ways of working, it is imperative to find the right balance. Now is the time to have a plan in place to help staff adapt, to accommodate changing needs and support the future of hybrid working.