language processing (NLP). Through AI and NLP, information that traditionally requires a human to interpret, such as a conversation between a patient and a clinician, a clinical progress note, or a published study, can now be translated into something structured, searchable, and understandable by a computer.” Rhew says: “While AI and NLP are often the stars of the show, the process also requires data ingestion, normalisation, and integration and care coordination. The Microsoft Cloud for Healthcare leverages healthcare data interoperability to facilitate data ingestion, applies AI and NLP to perform data analysis, and connects to virtual care platforms and EHRs to enable care coordination. As healthcare data becomes more interoperable, individuals and organisations can benefit from advancements in AI and cloud computing.” Microsoft leverages the Fast Healthcare Interoperability Resources (FHIR) standard, which allows for health records to integrate with different systems of record and be made portable on the patient’s device or technology of choice. This portability of data is made possible through interoperability rules that require the release of information to consumers using open application programming interfaces (APIs) and through the adoption of FHIR interoperability standards. During the pandemic, Microsoft and its partners formed VCI, “a voluntary coalition of public and private organisations committed to empowering individuals’ access to a trustworthy and verifiable copy of their vaccination records.” PUB L I C S E C TOR 139
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