Technology Record - Issue 24: Spring 2022

12 www. t e c h n o l o g y r e c o r d . c om CONT ENT S 120 1 0 4 Agile evolution Microsoft’s Colin Masson discusses the role of the agile factory in shaping the industry’s future 1 1 2 Automatically better Quaker Houghton improves customer service with a Nintex-based automated workflow solution 1 1 4 Real-time manufacturing business Skkynet’s AndrewThomas shares how a better flow of information can ensure manufacturers meet consumer demand 1 1 6 A virtual helping hand Graeme Russell outlines how technologies like Microsoft HoloLens are empowering Howden to offer instant remote assistance to customers 1 1 8 Solving crises in manufacturing Digitally transforming factories will help manufacturers deal with market disruptions, says AVEVA’s Kim Custeau 1 2 0 Simulation at speed Liftra used the Ansys Cloud to simulate the design of cranes and construct wind turbines faster MANU FAC TUR I NG & R E SOUR C E S 9 2 Navigating threats in financial services Microsoft’s Bill Borden shares how the firm is helping financial services organisations to improve cybersecurity and better serve customers 1 0 0 Enabling better business decisions Chad Dunbar and Igor Salamatin discuss how JourneyTEAM helps financial organisations make better use of their data 1 0 2 Driving business success through transformation Banks can set themselves up for success by collaborating with the right partners, says Finastra’s Levente Rozsahegyi F I NANC I A L S E R V I C E S 72 Entry points for digital transformation Kyndryl’s Prakash Somani explains why organisations need to assess which cloud transformation strategy best fits their needs 74 Succeeding in the era of virtual events BlueJeans’ Maureen Beckham shares why firms must understand what their attendees want in order to keep virtual events engaging 76 Creating a green and keen working environment Gamma’s unified communications-as-a-service solutions can help businesses achieve sustainability and employee wellbeing goals 78 Securing the hybrid workplace Device management, conditional access and passwordless authentication can improve cybersecurity, says Synergy Technical’s Rohana Meade 80 Improving document management Metafile Information Systems outlines five ways AI and machine learning can enhance process automation and document management 81 How to derive ROI from automation Legacy systems may impact the move to automation, but Chris Ben of Nintex says there are solutions 82 Composability in enterprise software Finding the balance between too much and too little software is crucial for solution usability, says Optimizely’s Deane Barker 84 Modernise and transform Kyndryl and Microsoft’s partnership is delivering innovation to enterprise customers like Viewpoint and RIMAC Seguros 86 How to optimise data analysis Tom Blankenhorn shares how Teradata Vantage analyses data to reduce the risk, time and cost of decision-making 88 Designing and delivering digital engines Alok Ramsisaria talks about the innovations Grazitti Interactive is developing to add value in a new business environment 90 The value of composable ERP Kyndryl has adapted its offering with Microsoft Azure to best meet its customers business needs 91 Making ‘work from anywhere’ work Businesses can realise a new way of working via contact centre-as-a-service technology, says Solgari’s Vincent Kelly

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