76 www. t e c h n o l o g y r e c o r d . c om I NT E R V I EW Over the past couple of years, environmental, social and governance (ESG) programmes have become increasingly important to businesses – especially those operating at the enterprise and public sector level. At the same time, there has been an increase in cloud adoption due to the pandemic. ChrisWade, chiefmarketing andproduct officer at Gamma, says both points are related and that unified communications-as-a-service (UCaaS) solutions will play an important role with regard to ESG programmes and cloud adoption. How can UCaaS technology help organisations to operate more sustainably? One significant way businesses could improve their green credentials is by reducing the number of employees travelling. UCaaS solutions allow employees to communicate and collaborate efficiently, regardless of location. As the technology continues to evolve, virtual interactions will become richer and more seamless, reducing the need to travel and, subsequently, cutting carbon emissions. In what way can Gamma help its customers to optimise their communications while reaching their environmental goals? Gamma’s vision is to empower people to work smarter, together. During the pandemic, solutions such as Microsoft Teams became a staple to enable employees to stay connected while being physically apart. It’s now time for businesses to add an extra, fundamental layer by integrating telephony into the same solution. By making internal and external communications more seamless and reliable, our Microsoft Teams telephony proposition limits the need for faceto-face meetings and empowers staff to work from anywhere in the world. This can help businesses to significantly reduce their carbon footprint, while improving overall efficiency. Our cloud-based telephony solutions don’t require additional hardware expenditure, enabling businesses to reduce their electricity consumption and carbon emissions. Plus, hardware doesn’t need to be replaced as often, decreasing the need for manufacturing and recycling. Additionally, relying on one provider for all communication can facilitate ESG reporting and provide increased transparency within an organisation. Gamma can provide end-to-end solutions for all communications and collaboration needs, with a tailored approach to every business’s individual requirement. Chris Wade provides insight into how Gamma’s unified communications-as-a-service solutions can help businesses achieve sustainability and employee well-being goals Creating a green and keen working environment BY R I CHARD HUMPHR E Y S “UCaaS solutions allow employees to communicate and collaborate efficiently”
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