77 To what extent are Gamma’s solutions helping to improve employees’ mental well-being? Flexibility is vital to ensure employees can strike the right work-life balance. A recent study by Finder showed that 62 per cent of remote workers want employers to provide better technology that helps them stay connected with their colleagues. Gamma’s Microsoft Teams telephony solutions can help businesses make the most of their existing tools and give their employees one unified solution to communicate externally and internally. This reduces frustration, increases productivity, and gives employees more freedom to stay connected through a single easy-to-use platform. UCaaS technology also allows businesses to widen and diversify the talent pool by including people who may be physically disabled or limited in their ability to travel to the office, employees who may need a more flexible working approach, or those who live in different geographies. To implement flexible working and UCaaS solutions successfully, organisations need to completely shift their culture and way of working. Onboarding, training and workforce adoption will need to sit firmly at the heart of any business strategy and technology deployment. This is why a huge part of our role as a provider consists of understanding our customers’ needs, requirements, culture and vision before we move to the deployment stage. How has Gamma managed to achieve both of the aforementioned goals during the pandemic? From a well-being perspective, we responded rapidly to the outbreak of the pandemic, quickly transitioning our workforce to remote working. This was of course possible thanks to the adoption of our own cloud solutions, which facilitate flexible working to this day. Around the same time, we also launched a ‘well-being channel’ using Microsoft Teams. The purpose of the channel was to keep connected and engage with staff during the pandemic and beyond. From an environmental perspective, sustainability has always been a key focus for Gamma, well before the pandemic. We’ve been a carbon neutral company since 2006, and we are committed to continuously reducing our impact on the environment across our services. This ensures an extra level of support for customers to achieve their sustainability goals, and it’s reflected in the solutions we develop and provide. Gamma’s cloud-based telephony solutions allow staff to work from anywhere in the world and reduce a business’s carbon footprint
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