12 CONT ENT S F I NANC I A L S E RV I C E S MANUFAC TUR I NG & R E SOURC E S 130 Connecting with purpose Microsoft’s Abid Chaudhry tells us how manufacturers are empowering their workers to communicate, upskill and collaborate 136 Chris Dobbrow and Liran Akavia discuss how Augury’s solutions can transform manufacturing 138 Andrew Thomas of Skkynet Cloud Systems discusses potential improvements to MQTT 140 Microsoft and AVEVA have helped energy companies to digitally transform and unlock significant gains 118 How to build customer relationships that last Microsoft’s Chad Hamblin explains how technological advances are enabling financial services firms to predict customers’ needs and deliver trusted advice 124 Adopt banking-as-a-service solutions or risk customers looking elsewhere, says Finastra’s Angus Ross 126 JourneyTEAM has helped Mountain America Credit Union to improve member interactions 128 Prioritising micro-segmentation allows financial institutions to achieve and protect, according to Akamai’s Richard Meeus
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