Technology Record - Issue 25: Summer 2022

25 Security technology provider Open Systems helped Microsoft to deliver Security Experts – a set of managed threat hunting and response services – in May 2022. Customers can use both Microsoft Security Experts and Open Systems MDR+, getting the benefit of Microsoft’s standardised threat detection and alert triage augmented with 24/7 tailored protection and response delivered by MDR+. “As a long-time Microsoft partner, we provide managed detection and response services that leverage Microsoft security tools and infrastructure, and we are excited to soon help customers maximise these new Microsoft Security Experts services,” said Tom Corn, chief product officer at Open Systems. Open Systems helps Microsoft deliver new Security Experts service Kensington reveals new portfolio of video conferencing solutions Desktop computing solution provider Kensington has launched a new portfolio of conferencing accessories designed to enable professionals to communicate and collaborate wherever they work. The range offers a complete ecosystem of professional video conferencing accessories including webcams, lighting and mounting products. These are paired with powerful software that allows users to optimise their experience, quickly and easily. IEG4 launches CitizenVu for public sector personalisation Digital transformation enabler IEG4 has introduced CitizenVu, a solution that delivers out-of-the-box, public sector websites that are easy to set up and offer an intuitive, personalised and accessible user experience, and a library of online service forms. According to research from Gartner, conversion and engagement rates increase when websites are personalised. While 23 per cent of private sector websites are personalised, the same is only true of a handful of public sector websites. With CitizenVu’s headless content management system architecture, application programming interface integration capabilities, dynamic content delivery, and based on Microsoft Azure, the solution will ensure that public sector organisations are putting their citizens first.

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