43 The Microsoft report also highlights the widespread adoption of artificial intelligence (AI) and machine learning in improving businesses’ cybersecurity posture through better threat detection and reduced human error. “AI and machine learning help us understand what normal behaviour looks like for devices, identities and things,” says Jakkal. “That intelligence helps us learn and predict patterns that generate signals to identify anomalous behaviour which are sent to the cloud for analysis. Those signals enable us to enforce proactive protections to avoid the spread of malware and other kinds of attacks before they infect a user or the rest of the network.” Microsoft also believes that people play an important role in helping businesses be proactive – rather than reactive – when it comes to cybersecurity. “We believe in the power of our people,” says Jakkal. “We are facing a global talent shortage, with 2.5 million security jobs vacant in the USA alone. Even when talent is available, highly skilled expertise remains a challenge. We know technology is not enough to defend against cybercrime – human services play a critical role in managing security posture. “It is the combination of leading technologies, comprehensive threat intelligence, and highly skilled people that make for a truly effective security posture.” Microsoft is uniquely positioned to help improve customers’ resilience to the sophisticated, cross-domain attacks occurring today. “It is through our best-of-breed technology innovation, top security talent, skilling programmes and deep threat intelligence “ Anything short of endto-end security is no security at all” VASU JAKKAL, MICROSOFT
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