153 “I can’t stress enough the challenges facing organisations from a workforce perspective,” says Alexander. “To deliver on these trends, manufacturers need employees with skill sets that they have perhaps not had to recruit for in the past. These industrial organisations are now fighting with big IT firms for data scientists. As such, they must create a new environment to attract the people that will enable them to implement and execute these strategies in the future. “If you don't shift how you're recruiting and training your staff, you're never going to be able to get the right people to implement these advanced technologies.” RSM can also assist its customers here. “We can help them to understand the operational capabilities of their organisations and how to align human resources (HR) to support this,” says Alexander. “We can help them ensure that they have the right people, evaluate their HR structure and their business processes, and identify how they can implement the right technology.” McLaughlin draws attention to the way that RSM supports its customers throughout their journeys with technology implementation and workforce support. “We help them understand how they can attract and retain talent to sustain the growth that they need in the short and medium term,” he says. “We also help them to evaluate their current workforce to see if they have the skills and the tools necessary to effectively improve manufacturing performance in the future. “A lot of organisations don’t have the internal skillset or capacity to identify the most applicable technologies or the gaps in their workforces’ expertise. We can help them through that entire life cycle.” I NDU S T R I A L S & MANU FAC TUR I NG “ We've got the expertise to help a company assess their position, develop a road map, and then start executing it” DAVID MCLAUGHLIN
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