V I EWPO I NT Industrial companies around the world are learning from the pandemic to ensure they can build resilience and ensure future success CA S PAR HE R Z B E RG : AV E VA How digital technologies boost resilience The Covid-19 outbreak showed how sudden events can impact business continuity and disrupt operations overnight. Extreme climate events and geopolitical conflicts in the following months have only underscored how vulnerable businesses can be. Industrial resilience is more important than ever. With the right digital solutions in place, industrial organisations can optimise their operations to maintain continuity and safeguard their value chains against future unprecedented events. CEOs recognise the value technology brings. Nearly 70 per cent of global C-level executives polled in Accenture’s Zero-Based Transformation: The big reset survey are investing in technologies including data, artificial intelligence (AI), digital tools and cybersecurity to optimise operations. During a keynote panel at the 2022 AVEVA PI World event in Amsterdam, Netherlands, business leaders from across the world’s biggest organisations shared real-life examples of digital-led resilience in action. By onboarding solutions based on new technologies such as cloud and AI, they are helping drive profitability and sustainability, identifying new paths to growth, and fostering collaborations across the industrial ecosystem. Companies need to be able to understand vulnerabilities and potential losses to be able to build resilience. When organisational data is analysed and contextualised into insightful information, it can help the industrial world to innovate at scale. As Jacky Wright, chief digital officer at Microsoft, explained during a panel session at AVEVA PI World: “Digital is now at the core of everything you need to do – whether it be around your people, the planet or the products you offer. Events of the last two years have shown how interrelated we are as a society and how we apply these services has an impact on someone else. In practical and geopolitical terms, with the supply chain, for example, we can see how we can use technology to anticipate and forecast where the risks are relative to all the things that are occurring.” An example is Neste, the leading global producer of renewable diesel and jet fuel, which uses digital solutions to coordinate business across more than 80 processing units in different countries. With the help of AVEVA Unified Supply Chain software, Neste staff now have access to real-time data intelligence and analytics in the cloud. Within one digital space, they can schedule and optimise production tasks, and make stronger decisions backed by AI. As a result, waste is down while business yield is up, putting the company closer to its goal of carbon neutral production by 2035. Transforming the way we consume energy is essential to achieving our “The next generation of data-led digital technologies offer us an unprecedented opportunity to make a positive global impact” 154
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