208 Anywhere365 Hans Kramer, Global Head of Marketing Tel: +31 88 1200 600 hans.kramer@anywhere365.net www.anywhere365.io Anywhere365 is the largest omnichannel Dialogue Management and Cloud Contact Center platform exclusive for the Microsoft ecosystem. It is the world’s first solution certified by Microsoft in the Contact Center programme for Microsoft Teams. Anywhere365 was recognised as a powerful Teams-native solution in cloud contact centre reports by analyst firms such as Gartner and ISG, and is trusted by over 2,000 global enterprises, like Toyota, Philips and DHL. Anywhere365 integrates with any leading customer relationship management and IT service management systems to help enterprises engage their customers across any channels, at any time, from anywhere. It also helps to optimise the warehouse of time in communication and agent productivity. Augury Leslie Miller, Director Strategic Partnerships Tel: +1 602 529 0036 lmiller@augury.com www.augury.com Augury is a leader in machine health and process health solutions for manufacturing and other industrial sectors. Augury helps companies eliminate production downtime, improve process efficiency, maximise yield, and reduce waste and emissions. We empower our customers with prescriptive insights into their machines and processes through artificial intelligencedriven technology and industry-specific expertise that helps transform how they work. With unprecedented insights into the interdependence of machines, processes and operations, Augury is elevating industry outcomes by unlocking overall production health so companies can make better decisions, improve outcomes, empower the workforce, and benefit the environment. Avalara Tel: +1 877 283 6687 microsoft@avalara.com www.avalara.com Avalara helps businesses of all sizes get tax compliance right. In partnership with leading enterprise resource planning, accounting, ecommerce, and other financial management system providers, Avalara delivers automated, cloud-based compliance solutions for transaction tax, including sales and use, VAT, Goods and Services Tax, excise, communications, lodging and other indirect tax types. Headquartered in Seattle, Avalara has offices across the US and around the world in the UK, Belgium, Brazil and India. Adyen Tel: + 1 415 367 1502 partnerships@adyen.com www.adyen.com Adyen is a payments platform used by many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers’ preferred payment methods. Adyen delivers frictionless payments across online, mobile and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Spotify, Casper, Bonobos and L’Oréal. Akamai Helen Farrier, Senior Director, Corporate Communications International Tel: +44 203 037 7723 hfarrier@akamai.com www.akamai.com Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences – helping billions of people live, work, and play every day. With the world’s most distributed compute platform – from cloud to edge – Akamai makes it easy for customers to develop and run applications, while it keeps experiences closer to users and threats farther away. Annex Cloud Steve Swain, VP Partnerships sswain@annexcloud.com www.annexcloud.com For over 10 years, Annex Cloud has been a worldwide leader in technology and service solutions that transform customer loyalty experiences for organisations and extending valued customer engagements, ultimately making beloved brands. Powered by the comprehensive and scalable Loyalty Experience Platform solution suite, Annex Cloud customers capture and use zero- and first-party data to seamlessly deliver hyper-personalised experiences across the entire customer journey – from awareness to purchase, retention, loyalty and advocacy. The company is recognised by industry respected organisations and integrates with more than 125 market-leading technologies.
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