69 The platform is built on top of the Microsoft Azure cloud platform, which is critical. Microsoft is one of Johnson Controls’ largest and most important partners. Its technology is the foundation of many of our systems. At the same time, Microsoft is a Johnson Controls customer that uses our technology in its data centres. Ours is truly a symbiotic relationship. Because of partnerships like this – and the important innovations that emerge from them – I joined Johnson Controls in October 2022 after 18 years at Microsoft. The power of partnership At Microsoft, I was on a digital transformation journey, working to connect the world of IT with operational technology (OT) and create a feedback loop to make decisions in an automated way. But as a single-platform company, Microsoft needs to collaborate with partners that are building internet protocol (IP), like Johnson Controls, to fully realise its commitment to sustainability, clean energy and smart buildings. There’s plenty of talk about the role buildings play in climate change – by most estimates, they’re responsible for 40 per cent of all greenhouse gas emissions – but Johnson Controls is doing something about it by collaborating with companies like Microsoft. Together, we’re innovating to help customers transition to a safe, sustainable, low-carbon world. There’s real power fuelling this partnership. Johnson Controls products reside in the physical world, as it leverages data that literally changes the environment. Microsoft brings the strength of digital innovation. Both are crucial to being able to truly affect lasting change when it comes to healthy buildings and a healthier world. In my new role at Johnson Controls, I’m responsible for building a global customer alliance team. The intent is to forge strong alliances across the globe with top partners and customers so we can make sure we’re serving the needs of the world in a consistent way. We’re laser-focused on building a top-down strategy for the most effective and impactful alliances so we’re providing a consistent experience to our customers everywhere. I use the term “customer alliances” because all our customers are partners, as we partner to help them serve their customers. The crux of my work is to build out our partnerships in a deeper and more meaningful way. Like our partners, we want all the spaces that people live, work and play in to be healthy buildings. In order to achieve “The crux of my work is to build out our partnerships in a deeper and more meaningful way, we want all the spaces that people live, work and play in to be healthy buildings”
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