100 INTERVIEW Demystifying a Teams migration Richard McPhee explains how Gamma’s recent workshops empowered local government professionals in the UK with insights from Microsoft and all the knowledge they need to migrate to Teams Phone Gamma, a provider of unified communications (UC) throughout Europe, has recently concluded a series of Microsoft Teams Phone migration workshops for local government professionals in the UK. The workshops, which took place in Glasgow, Manchester and London, served as a platform for participants to acquire insight and expertise in a variety of technology areas. These collaborations with Microsoft are now happening across Gamma’s European offices. Attendees were guided on how to effectively harness the advantages of Teams Phone and given the opportunity on how to decipher the complexities and streamline messaging. With a strong focus on knowledge sharing and problem solving, the events also gave attendees a chance to collaborate and ask questions. The challenges faced by local governments when managing legacy telephony estates were at the forefront of the discussions. Participants explored the workings of this complex landscape to find effective strategies that would overcome obstacles and drive forward progress. From budgetary constraints to interoperability issues, every facet of the migration process was scrutinised, allowing attendees to gain a comprehensive understanding of the hurdles they may encounter. Not only were these workshops about theoretical concepts, but they also provided a platform for real-world scenarios, shedding light on common pitfalls and sharing reallife experiences of organisations that had successfully migrated to Teams Phone and what results they have achieved. By delving into these case studies, participants received tips on best practices, which they could take forward for their own migration journeys. Led by a diverse range of speakers, the workshops offered an opportunity for those in attendance to engage in discussions from spokespeople from Microsoft and Gamma, with the experts guiding attendees through an interactive learning experience and collective problem solving. “I’m grateful for the opportunity to present part of the Scottish government’s journey in our transformation to Teams telephony,” says Sarah Cooper, senior IT service delivery manager for unified communications within the Scottish government. “There’s a sense of pride in sharing with others the advancements we’ve made, and how our ongoing relationship with Gamma allows us to continue delivering services that align with our strategic and organisational needs.” Gamma is a Microsoft Solutions Partner for Modern Work with an advanced specialisation in Calling for Microsoft Teams. “The power of a community can be incredible,” says Richard McPhee, solutions director at Gamma. “These workshops were a great example of BY RICHARD HUMPHREYS “ The power of a community can be incredible”
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