like-minded people coming together to discuss the challenges they faced and take inspiration from each other on how to overcome them.” The agenda of the workshops covered a broad range of topics, from discovery, through the journey of convergence, the route to Teams Phone migration, and finally the framework for success – all with the aim of equipping participants with the necessary tools to embark on their own Teams Phone migration journey. From the initial planning stage to managing the transition and optimising the new system, every step was addressed. “Gamma’s commitment to hosting these workshops exemplifies its dedication to empowering IT leaders in not just the local government sector but also in every area of business from startups to small and mediumsized enterprises, channel partners and large enterprises,” says McPhee. “By providing a space for knowledge sharing, problem solving and networking, Gamma has not only elevated the industry but also enabled participants to pave the way for a future where customers’ Teams Phone knowledge helps the process to be seamless and efficient.” Representatives from Microsoft also provided insight into how a Teams migration can help transform businesses so they can adapt to the modern hybrid work model, highlighting benefits related to employee well-being and the customer experience. There were also updates on evolving calling scenarios and discussions on budget pressures along with a comprehensive update on all the new features across chat and collaboration, meetings, admin, security and applications. “Public sector organisations have a challenging mandate – ensuring seamless delivery of essential services, whilst ensuring value for money on every investment,” says Gareth Bleasdale, senior go-to-market manager – Microsoft Teams. “As such, we are delighted to be partnering with Gamma through these workshops, delivering the next wave of UC transformation.” Gamma has plans for future events and workshops to support those interested in migrating to Teams Phone, which now has 80 million users worldwide and has been used for more than one billion one-to-one phone calls. Find out how Gamma can help small and medium-sized enterprises on their digital transformation journeys: www.gamma.co.uk The first workshop was held in Glasgow, Scotland, and attendees heard from spokespeople working at Gamma, Microsoft and in local government 101 IN FOCUS: TEAMS
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