Technology Record - Issue 29: Summer 2023

51 “The technology can help us to develop more robust systems for capturing data and identifying, triaging and responding to threats,” says Wollman. “At CyberProof, we’re already exploring how it can be used to analyse data more thoroughly, making it quicker and easier for us to uncover common threat patterns and develop more effective detection and prevention playbooks to mitigate specific risks. We’re testing several new use cases and we hope to start deploying them for our customers soon.” Despite the unpredictability of generative AI, Wollman is cautiously optimistic that the benefits of the technology will outweigh the risks in the long term. “Beyond cybersecurity, one of people’s biggest fears is that AI and robots will replace humans in the workplace, but history shows us that rather than decreasing the workforce, technological revolutions tend to change its structure instead,” he says. “AI is transforming multiple operational processes, which will eliminate some basic manual jobs, but it will open up some new roles too. For example, we’re likely to need fewer code developers but we’ll want more systems engineers to help us connect and integrate the generative AI tools. Therefore, we’ll see a balance in the market over time, so organisations must focus on upskilling or reskilling the workforce with the capabilities and knowledge they need to succeed in an AI-led world. “By working together and establishing strict policies around its use, we can control the development of generative AI and implement it securely and responsibly so it becomes a valuable tool that revolutionises how we live and work.” Organisations must implement clear policies to ensure employees can interact with platforms like ChatGPT in a secure and responsible way Photo: Unsplash/Christopher Gower

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