Technology Record - Issue 29: Summer 2023

89 “As voice specialists, we move enterprise customers to Teams Phone. Both the process of migration and the management of voice in Teams is a manual process, and one that requires skilled IT administration resources, PowerShell experience and elevated tenant admin rights. We created a series of multitenant apps for Power Platform that solve this problem and simplify the configuration of Teams Phone, enhance the out-of-the-box management capabilities and provide actionable insights. Our customers have made impressive time and cost savings through these apps, and so the Resonate Voice Management platform is now available as a software-as-a-service to all Teams Voice users, regardless of their supplier.” “Now that a significant number of companies and public bodies are using Teams as a collaboration tool, the feeling we get from our customers and partners around the world is that they are most concerned about compliance. That is why we have recently focused on what is perhaps the most sensitive aspect of corporate communications: recording. Mida Solutions now has a voice and video recorder for Teams that is not only compliant but also speeds up the management of corporate recordings. It also complies with major international privacy regulations and can aggregate recordings from multiple sources into a single playback station.” Michele Bernardinello Business Development Manager, Mida Solutions Vic Bhagat Principal, Alliances and Ecosystem, QSC Harkirat Degun Product Director, Resonate “Q-SYS has a large portfolio of devices certified for Teams Rooms that allow organisations to utilise the audiovisual solutions that meet the needs of their space. Q-SYS makes it easy to provide exceptional in-room experiences and great hybrid experiences in high-impact spaces from boardrooms to training rooms. Furthermore, because Q-SYS is softwarebased it is easy to add capabilities as needs change. For example, with Q-SYS a simple update to the design file was all that was required to enable spatial audio in Teams.” Photo composite: Unsplash/Resonate Image: QSC Photo: iStock/Ridofranz IN FOCUS: TEAMS

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