Technology Record - Issue 29: Summer 2023

90 FEATURE “Shure works closely with Microsoft and other video conferencing technology leaders to deliver compatible and certified solutions for seamless integration in collaboration spaces. These partnerships are critical for easy deployment, consistency in use and most importantly provide meeting participants the confidence that they are seen and heard with no disruptions. Shure conferencing solutions are developed and engineered with certification in mind to deliver the highest quality audio and flexibility in any space. We evaluate the performance, monitor progress with third-party testing labs, and even assist in real-world trials for compatibility. These processes help ensure a great user experience and meeting equity for all participants in a Teams call.” “Samsung Galaxy devices, especially the rugged XCover and Tab Active series, are natively integrated with Teams to provide a single secure solution for frontline workers to communicate and collaborate. By implementing an open, flexible hardware and software ecosystem and integrating the Teams Walkie Talkie feature with the dedicated hot-key button, organisations can equip frontline workers with a single device that covers all the business needs, such as scanning, mobile POS, and pushto-talk. The consumer-centric design provides a familiar user experience, while its rugged properties enable it to be used in demanding work environments. This makes the device a great fit for both work and personal use to quickly scale user adoption.” James Pak Corporate Vice President and Head of Mobile Business-to-Business Partnerships, Samsung Electronics Shams Khan Vice president, SCB Global Julie Crawford Senior Manager, Technology Partnerships, Shure Incorporated “As an innovator in the Teams space, SCB Global is a global cloud calling specialist, focused on developing intuitive software and services that bring enhanced productivity for businesses. SCB Global is developing the ‘easy button’ capabilities that augment the Teams experience further by adding texting, faxing, and the integration of analogue systems seamlessly into the Teams platform. SCB Global’s customer experience solutions aim to remove the administrative burden for employees to manage and maintain Teams users with a feature-rich moving average convergence/divergence companion tool and delivering realtime, historical and ledger-based wallboard and dashboard reporting on user activities.” Photo: Samsung Electronics Photo: SCB Global Photo: Shure Incorporated

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