11 CONTENTS 36 POWERING BUSINESS GROWTH Microsoft’s Satish Thomas explains how AI is delivering a wealth of benefits for organisations across every industry, and in every region, all with the help of Microsoft’s partner ecosystem 18 MARKETWATCH The latest news from Microsoft and its partners, including an interview with Nicole Dezen on what attendees can expect at Microsoft Ignite 2024 44 A nywhere365’s Will Blench explains how AI technology is empowering contact centre agents with all the data and capabilities that they need 48 R epresentatives from PMI are providing project managers with opportunities for business growth 50 Henry Patel explains the importance of zero-trust strategies and how Jamf uses Microsoft technology to secure Apple devices 52 A modern hybrid workforce needs a secure solution to make corporate communication simpler, says Lee Essex from Tango Networks 54 D aren Klum from Secured2 on why organisations should take a physics-based approach to encryption to secure their data 55 C yber resilience is a team sport, says Kyndryl’s Tim Wheatly 56 Iravan Hira plans to refine Tiger Technology’s solutions to help customers overcome their cloud adoption concerns 58 W e hear from Spectralink’s Nick Muir on how frontline workers can communicate better in the workplace 60 Boosting customer engagement comes from improving efficiency on the frontline, according to Zebra Technologies’ Stuart Hubbard 62 Crestron’s Joel Mulpeter explains how visual AI is improving meetings 64 Mike Sullivan-Trainor provides an update on the global professional audiovisual industry and the impact of the hybrid office ISSUE 34: AUTUMN 2024
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