Technology Record - Issue 34: Autumn 2024

111 FINANCIAL SERVICES “Microsoft is offering just the right product and platform model to spur innovation, faster value realisation and secure data handling. For example, Azure Quantum Computing and Microsoft Dynamics 365 can perform multidimensional algorithms on millions of data and deliver differentiated customer and client experiences. Microsoft’s approach in integrating Azure AI capabilities with fault-tolerant quantum machines will help build and run complex algorithms and modernise financial core systems. Banking and financial services businesses can leverage Azure Quantum Computing to enhance risk assessment, fraud detection and investment portfolio optimisation. Integrating the solution with Azure Machine Learning and Dynamics 365 will modernise core systems and improve customer experiences.” “As a digital transformation partner, we have leveraged several Microsoft solutions to empower financial organisations. We often use Azure alongside our cost management framework to help clients modernise legacy systems and control cloud costs. We have also helped firms integrate data through Azure Synapse Analytics and Power BI, plus developed predictive models for credit scoring, fraud investigation and risk assessment through Azure AI and machine learning. Additionally, we have seen clients use Power Platform for low-code development, Azure Blockchain for cross-border payments and Dynamics 365 for enhancing customer experience. When properly implemented, Microsoft solutions can modernise core banking, improve data capabilities and streamline operations.” “At Finastra, we leverage Microsoft-powered solutions to enhance data utilisation and streamline trade and supply chain finance processes through automation. AI-powered tools can help banks to overcome challenges of manual tasks to boost everyday productivity and cost efficiency, enhance risk and fraud management, provide real-time insights and seamless digital customer experiences, and support sustainable finance – all of which foster stronger global trade growth. AI technologies like Copilot, natural language processing, machine learning and optical character recognition are available today as a plugin functionality complementary to the existing technology infrastructures that allows for a quicker go-to-market and faster return on investment.” Anastasia McAlpine Head of Product Management, Trade and Supply Chain Finance, Finastra Ramesh Chiturala Principal Consultant Infosys Anoop Gala Global Head, Financial Services, Orion Innovation Photo: AdobeStock/ DC Studio Photo: Adobe Stock/gstockstudio

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