Technology Record - Issue 34: Autumn 2024

120 help enhance transparency and traceability, ensuring compliance with environmental standards and protecting critical infrastructure. These solutions help manufacturers achieve environmental and social responsibility targets while improving efficiency.” Introducing these new technologies brings new security challenges and the technologies Microsoft offers can help manufacturers overcome these issues. “With the increased interconnectivity of IT and OT environments, manufacturers need comprehensive security solutions,” says Ladha. Microsoft has made significant strides in this space, working with its global ecosystem of partners to develop comprehensive security solutions and services. For instance, the new Microsoft Defender for IoT solution provides robust, agentless monitoring for enterprise IoT devices, making it easy for manufacturers to ensure their devices are secure. Global manufacturer of confectionery Mars, for example, has used Defender for IoT to secure OT environments across 124 factories, enhancing both security and operational productivity. The integration of cloud workload alerts and asset information from Microsoft Defender Cloud into Defender XDR (formerly Microsoft 365 Defender) also provides organisations with visibility across their entire digital landscape. “This holistic approach eliminates infrastructure blind spots and enhances the ability to respond swiftly to threats,” says Ladha. He explains that Microsoft Defender XDR’s capability for automatic attack disruption is particularly noteworthy, as it can contain in-progress attacks and isolate affected assets, effectively preventing repeat incidents. “The integration of Microsoft Copilot for Security further strengthens this framework by providing AI-powered insights with a guided response, helping security teams react more swiftly and efficiently,” adds Ladha. “These enhancements are not just about adding layers of security; they’re about creating an integrated, resilient system that reduces downtime and adapts quickly to new market opportunities. This comprehensive approach underscores our commitment to enhancing both security and operational efficiency for manufacturers.” The rapid pace of technological advancement also requires manufacturers to continuously upskill their workforce. “It’s important to equip the workforce with the necessary skills to leverage new technologies effectively,” says Ladha. “Investing in training programmes for frontline workers helps them adapt to and fully exploit digital innovations, driving efficiency and fostering a culture of continuous improvement.” Ladha advocates for a holistic approach to digital transformation that encompasses robust security measures, digital innovation and training for frontline workers: “In essence, addressing these aspects from the boardroom to the factory floor enables manufacturers to achieve sustainable growth, resilience and gain a competitive edge in today’s dynamic market.” FEATURE Andritz is using the Metris Copilot, built on Microsoft Cloud, to automate plant operations at 39 pulp mills, increasing productivity by 18 per cent

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