CONTENTS 13 66 Vic Bhagat shares how Q-SYS is working with Microsoft to give everyone a voice 67 Businesses can accelerate growth with powerful partnerships. We hear from Sachin Bery at Infosys 68 How can we decarbonise the power sector? The answer lies in partnerships, says AVEVA’s Ann Moore 71 Kyndryl’s Marc Reed explains how to transition workloads to the cloud 72 i solved has streamlined payroll processes for care provider Right at Home, reducing errors and freeing up time for HR professionals 74 L anteria’s Hanna Miller explains how Microsoft Azure and HR management systems are enabling businesses to thrive 76 Kya Shoar and Pancho Del Valle from Celonis explain the potential benefits of combining process intelligence with AI agents 78 N asuni’s latest offering provides organisations with a complete view of their operations. Jim Liddle tells us more 79 MongoDB’s Abhinav Mehla explains how retrieval augmented generation helps organisations to build better generative AI-powered applications 80 Brian Mistretta of NICE discusses why AI has quickly become an essential tool for delivering an outstanding customer experience 82 J ay Snyder at Dynatrace shares how organisations can use technologies like AI to get ahead of the game 84 A dynamic future In a changing world, organisations need a solution that can grow and work with them. Microsoft’s Dynamics 365 ecosystem, with its array of AIpowered tools, is leading the charge 92 Avalara’s Alex Baulf explains how businesses can adapt to VAT and e-invoicing regulations 94 Perry Homes implemented Dynamics 365 Finance and Supply Chain Management with help from Caf2Code 96 TTEC Digital is helping Westcon-Comstor increase sales opportunity win rates with Dynamics 365 Sales 99 AI-powered tools enable finance departments to work more productively and effectively, says Bryan Wilton from LBMC Technology Solutions 101 Formpipe’s Mike Rogers explains how to build a future-proof ERP ecosystem 102 Deepak Kumar Parashar and Ramana Raju Nidadavolu from Infosys explain why it’s smart for firms to move to Dynamics 365 IN FOCUS: DYNAMICS 365 1 72 THE LAST WORD Cavell’s Patrick Watson explains how AI is transforming customer experiences 165 A selection of Microsoft partners operating across all business sectors FEATURED PARTNERS
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