Technology Record - Issue 34: Autumn 2024

15 RETAIL & CONSUMER GOODS 154 Powering the connected supply chain Microsoft’s Felice Miller shares how retailers and consumer goods companies can achieve resilient supply chains through AI, automation and strong partnerships 162 Parth Thakker from Zebra Technologies explains how AI, machine learning and RFID are helping to improve inventory management PUBLIC SECTOR 150 Sally Ann Frank explains how solutions by Microsoft and its partners are meeting the needs of women’s health 142 An AI-powered revolution Microsoft’s Didier Ongena explains how generative AI, digital twins and the cloud are helping governments and city leaders to optimise operations and deliver better services to citizens MEDIA & COMMUNICATIONS 134 Taking on the challenge Jessica Hawk discusses how Microsoft is helping media companies adapt and grow as new AI-enabled services and market trends disrupt existing business models 139 Tollring’s suite of AI-powered solutions help organisations monitor, analyse and improve customer experience, says Hilary Oliver 140 From TV to Teams: AVIXA’s Dan Goldstein explains how broadcast technology is reshaping the way businesses communicate

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