157 RETAIL & CONSUMER GOODS interact with software as a user interface orchestration layer going between different supply chain systems. Because generative AI is data-driven instead of rules-based, it can keep up better with dynamics environments and unexpected disruptions.” Given the importance of using AI and generative AI to unlock opportunities and accelerate supply chain optimisation, Microsoft is working closely with Blue Yonder to “provide industry-specific capabilities across the Microsoft Cloud portfolio and create agile, sustainable supply chains powered by AI”, according to Miller. Together with Blue Yonder’s technology, Microsoft’s generative AI-powered capabilities are enabling retail and consumer goods organisations to create agile, resilient and sustainable supply chains by connecting data across their ecosystems to identify issues and optimise performance. This strategic partnership lays the foundations for an intelligent, autonomous supply chain through the Blue Yonder Platform which runs on Microsoft Azure, and Blue Yonder Orchestrator which is built on Azure OpenAI Service. “With supply chains becoming more complex, it is imperative that businesses are able to respond not only to supply disruptions but also to evolving demand and changing consumer behaviour,” says Wayne Snyder, vice president of industry strategy for retail, EMEA, at Blue Yonder. “Supply chains must be able to react quickly and new generative AI technologies are key to this. “Our Blue Yonder Orchestrator capability built on Azure OpenAI Service, fuels more intelligent decision-making and faster supply chain orchestration. It is embedded within the Blue Yonder Platform, inherently benefiting from robust security measures, auditing, reliability and cost control, it can leverage optimisation tools across the whole supply chain. This way, Blue Yonder Orchestrator provides our retail and consumer goods customers with greater visibility and insights to help them make those better and faster decisions.” Miller agrees, stating that “this comprehensive approach ensures a robust service for Microsoft and Blue Yonder customers, transforming traditional supply chain processes into a seamless optimised operation”. UK retailer Sainsbury’s worked with Blue Yonder to improve forecasting and replenishment across its supply chain “ Data is key for establishing a digital foundation that retailers can use across the entire supply chain” Photo: iStock/wcjohnston
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