43 “At Tiger Technology, we enable local file data to be processed by Azure Blob Storage’s cloud-based AI while allowing these analytical results to be seamlessly consumed by local file applications. On one hand, this approach benefits businesses in highly regulated sectors by preserving existing file-based workflows and ensuring compliance with organisational policies. Simultaneously, it unlocks valuable insights about their operations and customer data. By doing so, we help businesses scale and streamline their operations, and benefit from analytics tools to create more personalised experiences and connect with customers more effectively. Ultimately, this cultivates stronger relationships, enhances loyalty and drives long-term business success.” “Fostering long-term loyalty and creating strong, lasting relationships with customers can only be achieved by understanding performance, operations and customer experience. Analytics enable organisations to visualise, measure and make improvements across business-critical collaboration, call performance and customer interactions within Teams. Tollring’s portfolio of Analytics 365 Call Analytics, Collaboration Analytics and Call Recording with AI analytics deliver rich insights into Teams and Teams Phone deployments. Leveraging data analytics to anticipate needs and proactively address issues ensure a seamless and satisfying customer experience.” Hilary Oliver Chief Customer Officer, Tollring Petko Marinski Vice President, Sales, Tiger Technology Photo: AdobeStock/tirachard Photo: iStock/zsv3207
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