Technology Record - Issue 34: Autumn 2024

82 INTERVIEW Race to the cloud With an increasing number of organisations adopting a cloud-first strategy, Jay Snyder at Dynatrace shares how they can use technologies like AI to get ahead of the game Recent years have seen an increasing number of organisations realise the benefits of implementing a cloud ecosystem, with improved visibility, resource management and operational agility being just a few of the many advantages. In fact, Gartner predicts that 85 per cent of enterprises will adopt a cloud-first strategy by 2025. Those who do not will be at a disadvantage, predicts Jay Snyder, senior vice president of partners and alliances at Dynatrace. “If you cannot keep up with the pace, you’re going to fall behind,” he says. “We are seeing companies going from zero to superhero across all industries and disrupting long-established businesses after adopting cloud technologies. In other words, it’s not the big that will eat the small, but the fast that will conquer the slow.” So, how can organisations keep up with the competition and maximise the value of their cloud ecosystem? One way is to enhance their cloud environments with artificial intelligence. “It all comes down to your ability to make money, save money, and reduce risk,” says Snyder. “To do this, you must optimise the allocation of resources, including technologies and people, which can be achieved using data-driven insights powered by AI. This technology seems to be omnipresent nowadays, and it is playing a transformational role in how organisations manage, analyse and derive value from their data.” However, to maintain this lead, it is essential for businesses to have unified observability and security, adds Snyder. “Organisations need a single pane of glass to troubleshoot and proactively foresee problems across a complex maze of systems and software.” This is where the Dynatrace observability and security platform, combined with the Microsoft product ecosystem, can help. “Our partnership goes beyond just working together,” says Snyder. “By partnering with Dynatrace and Microsoft, you can leverage the expertise and resources of two companies rooted in deep technological innovation and access solutions that allow your organisation to quickly adopt modern technology. Our platform is available on Microsoft Azure, and we utilise all the Azure OpenAI services to enhance our offerings and deliver an improved customer experience.” Two Dynatrace platfrom capabilities include Davis AI and the Grail data lakehouse. Davis provides customers with AI-powered insights into data using a power-of-three approach, which combines predictive, causal and generative AI. Grail provides a unified data lakehouse with massively parallel processing to deliver contextual root-cause data analysis at scale. These technologies are integrated into a customer’s Microsoft ecosystem. One customer that has benefited from the Dynatrace-Microsoft partnership is OneStream, which provides a cloud-based platform for finance management. The firm needed a full-stack solution that was scalable in the cloud. Dynatrace, with its native support for Azure and AI-powered observability platform approach, offered capabilities they were looking for. Following deployment, OneStream’s engineering team proactively improved the BY AMBER HICKMAN “ It’s not the big that will eat the small, but the fast that will conquer the slow.”

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