Technology Record - Issue 35: Winter 2024

115 “Financial organisations must balance digital innovation and security with cost efficiency to enhance customer experiences and empower their workforce. At Synergy Technical, we leverage Microsoft solutions for telephony, productivity, security and compliance to tailor our approach to our customers’ needs. Microsoft Security and Compliance provides robust data protection to meet regulatory standards and safeguard sensitive financial information. Teams and Teams Phone enables seamless collaboration and communication across remote and on-site teams, improving productivity and responsiveness. By leveraging these Microsoft tools, we help financial organisations achieve a balance of innovation, security and cost efficiency, tailored to their unique needs in a rapidly evolving industry.” Chris Weinfurt Chief of Staff, Synergy Technical “Financial services organisations facing complex compliance and investigation challenges can implement SymphonyAI’s Microsoft-powered solutions to streamline operations and enhance financial crime management. SensaAI for AML (anti-money laundering) triages alerts, reducing false positives whilst identifying new risks. SensaAI for Sanctions Screening also decreases false positives with AI-driven accuracy, lowering costs. Sensa Investigation Hub with Sensa Copilot automates data collection and analysis for faster, precise financial crime investigations. Leveraging Azure OpenAI, SymphonyAI’s generative AI solutions empower institutions to transform workflows, boost workforce productivity and strengthen the financial ecosystem.” Jason Shane Head of Strategy and Innovation, Financial Services, SymphonyAI FINANCIAL SERVICES

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