117 Chris Dickin Global Head, Strategic Partnerships, Zafin “At VeriPark, we provide Microsoft-powered solutions for financial services organisations to elevate customer experience and empower their workforce. Our customer relationship management (VeriTouch) and loan origination (VeriLoan) solutions are built on Dynamics 365 and place customers at the centre of digital transformation. Our omnichannel customer engagement (VeriChannel) solution integrates with Dynamics 365 for seamless, personalised experiences across channels. Leveraging Azure AI, we offer predictive customer insights and next-best-action recommendations. For workforce empowerment, our rolebased AI copilots automate tasks, while Teams integration and PowerPlatform insights foster collaboration and informed decisions, creating exceptional customer journeys and a connected, productive workforce.” Ozkan Erener CEO, VeriPark “Zafin empowers banks to achieve more by providing deep expertise in product and pricing solutions, seamlessly integrated with Microsoft's broad platforms including Teams, Dynamics 365 and Azure AI. Built on Microsoft’s Financial Services Cloud, Zafin’s platform helps banks modernise abstract product and pricing capabilities from core systems into a cross-enterprise product innovation layer. By integrating with Microsoft’s platforms, we also enhance collaboration across an organisation. By equipping banking professionals with actionable insights through Power BI and advanced analytics tools, workforces are able to make informed decisions swiftly, boosting productivity and effectiveness. Finally, Zafin’s platform modernises core systems by breaking down large transformation projects into manageable components, reducing risk and delivering immediate business value.” FEATURE Photo: AdobeStock/wavebreak3 FINANCIAL SERVICES
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