Technology Record - Issue 35: Winter 2024

13 66 Miro’s Jeff Chow explains how organisations can move from the chaos caused by multiple systems and applications to one innovative workspace 68 Which migration method is the right one for moving to the cloud? Kyndryl’s Stanley Wood explains the options available to businesses 70 Ville Compi from M-Files on how AI can help to unlock the power of companies’ information assets, but successful implementation requires more than just technological solutions 72 A valara’s Greg Chapman explores the benefits of automation for use tax 73 Data needs to make sense. Jennifer Bulach from Hexagon highlights how the power industry needs to optimise data to meet the ever-increasing demand for cleaner energy 74 Jim Chappell of AVEVA explains how data and AI can empower firms in the energy sector to achieve sustainable transformation 78 B usinesses must learn how to leverage data and AI tools to translate their climate commitments into real outcomes, says Kyndryl’s Faith Taylor 80 A game-changer for Teams Microsoft’s Ilya Bukshteyn discusses the introduction of AI into the platform, plus new features, industry applications and the benefits of a partner ecosystem 94 Considering a decade of integration: Spectralink’s Paul Rowe on the company’s partnership with Microsoft 96 Organisations with multiple unified communications platforms no longer need multiple compliant call recording solutions, and CallCabinet can help, says Ryan Kahan 97 Hilary Oliver explains how investing in Tollring’s Analytics 365 product suite can help organisations to maximise their Teams investment 98 Innovative AI applications, powered by Lenovo, helps businesses to improve their collaboration experiences, says Shannon Mackay 100 Angela Comitini explains how firms can upgrade their office with Q-SYS solutions integrated with Teams 101 Paul Holden explains how businesses can improve productivity, security and collaboration with help from CallTower 102 Edge AI is helping to solve video meeting challenges. Huddly’s Stein Ove Eriksen reveals how to make Teams meetings more dynamic and immersive 105 CentrePal’s Tim Suley explains how the convergence of unified communications solutions and contact centre functionality is transforming customer engagement 106 Shure’s Tyler Troutman tells us about the importance of employees being seen and heard clearly in hybrid work environments CONTENTS FEATURED PARTNERS 1 76 THE LAST WORD As we head into 2025, we consider how the technology community is responding to the global economic landscape 169 A selection of Microsoft partners operating across all business sectors IN FOCUS: TEAMS

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