Technology Record - Issue 35: Winter 2024

85 Once the EY Global Tax team has proven the value of the tool and Copilot within its organisation, it will start demonstrating to its clients how they can use the technology to manage their own internal data. A collaborative future As the world of work continues to evolve and organisations discover new uses for tools such as AI, Bukshteyn predicts that Teams has an “incredibly promising” future. “Over the next year we anticipate significant advancements in Teams to further enhance its capabilities and the overall user experience,” he says. “One of the key priorities of focus will be the integration of AI across all areas, from meetings to chat to calls.” Furthermore, with over one million Teams Rooms licences already established, Microsoft aims to continue to support the evolving needs of modern workplaces by enhancing capabilities in a variety of spaces such as formal meeting rooms, hot desks and ‘bring your own device’ spaces. The new Windows 365 Link, which will be available from April 2025, is one example. The cloud PC solution will allow employees to connect to their Windows 365 desktop wherever they have access to a monitor, with high-fidelity support for Teams to provide hybrid and remote work environments. In addition, Microsoft will continue to focus on use-case specific capabilities to enhance the Teams experience for different industries and business needs. “While Teams is often thought of as a tool mostly for collaboration, we’re excited to find ways to expand use cases for the platform by building deeper integrations into core business workflows,” says Bukshteyn. “We are committed to investing in the capabilities, technologies and partnerships to help our customers succeed in their digital transformation journeys.” IN FOCUS: TEAMS Features such as IntelliFrame provide external attendees with an optimised view of the meeting room

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