96 VIEWPOINT Why automation unlocks manufacturing excellence SAMPPA LAHTINEN: M-FILES By automating time-consuming manual tasks, manufacturers can help their knowledge workers become more efficient and effective Increasing growth and profitability in competitive markets requires solid execution of plans and strategies. That execution, however, is often hindered by inefficient manual processes, fragmented information management, and limited ability to enforce quality and compliance controls. To achieve operational excellence, manufacturers need to establish a digital backbone spanning across departments, systems and processes. Having transparency and control over data allows for the systematic improvement of processes, leading to better flow and reduced response times, errors and risks. This challenge can be addressed with a comprehensive knowledge work automation (KWA) platform that helps knowledge workers improve their efficiency. Knowledge workers in the manufacturing sector primarily deal with information, data and intellectual tasks rather than manual labour. Examples include engineers, data analysts, quality control specialists and supply chain managers. KWA refers to the automation of manual tasks that allows these workers to focus on value-adding activities, leveraging technology to automate processes and improve the efficiency and quality of work. M-Files is a KWA platform that offers document management, automated workflows and robust permission management. It integrates business objects and connects with enterprise resource planning and customer relationship management systems, eliminating information chaos and enhancing process accuracy. By unifying enterprise data and providing personalised views, M-Files streamlines information management, reduces errors and boosts operational efficiency, making it a powerful tool for modern manufacturing organisations. Generative AI is revolutionising the manufacturing industry by addressing key challenges and driving efficiency. With labour shortages, rising costs and changing customer demands, AI-driven, near-autonomous systems have become essential. AI agents, both virtual and embodied, play crucial roles in enhancing operational efficiency and flexibility. Adopting a value-driven approach to technology is vital, supported by strong organisational foundations. Embracing frontier technologies like M-Files Aino ensures manufacturers secure a competitive advantage in the future. M-Files Aino uses AI to automate tasks, improves process efficiency and ensures data security, while M-Files Hubshare provides customisable workspaces for seamless collaboration and centralised information access, which boosts productivity and innovation. In today’s competitive market, growth and profitability hinge on flawless execution.
RkJQdWJsaXNoZXIy NzQ1NTk=