Transforming Industry

34 35 MANUFACTURING Fueling transformation Integrated technology solutions provider Gilbarco Veeder-Root (GVR) chose TCS to implement a new sales, contracts and operations solution. When GVR, a global leader in the retail petroleum and commercial fueling industries and an EV charger manufacturer, needed a modern, future-ready solution to run its global sales, contracts, and finance operations, TCS came onboard to help it achieve its goal. Key objectives for GVR were improved systematic processes, enhanced checks and balances, and better assurance of contractual revenue, for its EMEA-based business. TCS implemented Microsoft Dynamics 365 Business Central as an ERP platform, as it would integrate well with the existing landscape at GVR and would also help the global organization maximize its investments in the Microsoft platform. TCS worked with GVR’s Global CIO team to identify Egypt as a suitable pilot site for the Dynamics 365 Business Central cloud rollout, providing system demos to key users. Business process owners and business SMEs were kept engaged throughout and helped the company to define a global template for the solution. Early indicators of the success of the initiative include reduced bookkeeping costs, tighter controls of checks and balances, and 100% accuracy on contract revenues. Month- end finance reconciliation and closing for final trial balance are now far more efficient, with activities that previously took more than a day to complete now done in under two hours. “Throughout the years I have seen numerous ERP go-lives and this one was by far the smoothest I have ever seen,” says Martina Schoultz, CIO, Gilbarco Veeder-Root Global. Read the full case study > MEDIA AND COMMUNICATIONS Holistic digital journey Established in Abu Dhabi in May 2011, Miral has played a key role in the rapid evolution of the leisure and entertainment sector in the emirate. Abu Dhabi-based developer Miral has embarked on a major digital transformation project to create a seamlessly connected destination of world-class theme parks and attractions on Yas Island. In collaboration with Publicis Sapient, and with the help of Microsoft Azure, Miral created an immersive digital experience that further positions Yas Island as a top global destination for leisure, entertainment, and business. Despite having a unique entertainment offer on Abu Dhabi’s Yas Island, Miral was missing opportunities to promote the destination holistically. The company also wanted to capture customer data and act on it to deliver a seamless, personalized experience. Miral approached Publicis Sapient to help it use digital solutions to communicate the appeal of Yas Island to travelers. Miral and Publicis Sapient created a unique and seamless digital experience for the leisure park’s visitors, powered by Microsoft Azure. The Azure platform provides Miral with a limitless opportunity to further evolve and expand its customer and guest experiences as it focuses on creating tomorrow’s destinations in the emirate. “With Yas Connect, our guests can explore Yas Island in a holistic journey that integrates the physical and the digital world across all channels— website, phone, tablet, or any smart devices—to enjoy a unique experience before, during, and beyond their visit,” says Mohammed Al Zaabi: CEO, Miral Read the full case study >